Summary
- PlayStation gamers are dismayed by the PS Stars bug that is preventing some users from completing challenges.
- Players who have already purchased certain games are not eligible to compete in PS Stars Challenges.
- Some fans think this is unfair, while others say PS Stars is a service designed to encourage unhealthy spending habits.
PlayStation players are not happy after discovering a major flaw in the popular loyalty program PS Stars. Launched in 2022, the program allows PlayStation users to earn points by purchasing games and completing special challenges. These points can then be spent on digital collectibles, select games or even PlayStation Store vouchers. Unfortunately, there is a small flaw with the show's challenges that has disappointed the community.
PS Stars (which is a separate service not to be confused with Sony's lucrative PlayStation Plus subscription) is loved by gamers, mainly because it allows users to earn PlayStation Store vouchers at no extra cost. However, it has been at the center of controversy a number of times since its launch in 2022. The first issue reared its head in June when the service mysteriously went offline for several weeks. Sony offered no explanation for the outage and didn't offer users any kind of gift for the trouble, leading to some disgruntled players.
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PlayStation users are not happy with PS Stars challenges
In a new post on the PlayStation Stars subreddit, user Superchronicultra has pointed out a major flaw with the program. The post, which can be seen below, includes a screenshot of the Stars section of the PlayStation app with a challenge that gives players 200 points to purchase Gran Turismo 7, The Last of Us Part I, and The Crash Bandicoot N. Sane Trilogy. The problem is that players who already own these games cannot complete the challenge and earn points, which some users feel is not very fair.
The decision not to reward players who have already purchased these games seems divisive. Some users, like General-Football-512, say that “it should count if you at least have the games digitally,” while Fmg467 reminded other users that PS Stars is a program “designed to get you into unhealthy spending habits.” Unfortunately, this is not the first time that Sony's loyalty program has disappointed gamers. Back in August, PlayStation Stars announced some controversial changes to its terms of service, confirming that it would shorten the expiry date for points from 24 months to 12 months, while also preventing users from earning points from PS Plus subscriptions, with the latter coming effective March 1, 2025.
One of the main features that attracts users to PS Stars is the ability to spend their points on vouchers for the PlayStation Store. But fans were left baffled back in October when Sony suddenly removed the store credit option from PS Stars. Fans were quick to blast the company for the decision, with some even saying they would no longer use the service. Thankfully, the option suddenly started to reappear just a few weeks later, but Sony seems to have reduced the options to just a $5 reward.