After the charges first appeared that Steam “destroyed” an indie developer's 1.0 edition, the valve-owned digital distribution platform has admitted that a small error prevented email messages ever sent to players.
As first discovered by GameRadar, Laurent Lechat, one of Planet Centauri's developers, shared that the title, which had been available via Steam's early access program, had managed to sell only 581 copies for a period of five days, a number that fades in comparison with the close to 150,000 wish lists that Planet Cenauri had set up.
That, plus the title that is not shown on Steam's section “New and Notable”, led to the developers wondering what had gone wrong. “The release was a total flop, and we never understood why until today,” a post about Reddit read.
In an e -mail message sent to the team, Steam admitted that an unintentional error, one that has affected less than 100 games since 2015, prevented E -mail on wish list from being sent out. However, the injuries had already been done, as the game could not cross 100 at the same time.
Steam offers compensation but the damage has already been made
According to the team, in an attempt to do good with its fault, Steam offers to put Planet Centauri on his “daily business”, which gives India a 24-hour window with increased visibility. “We think that this feature will work for each game, and we invite you to a daily business as a way to help compensate for lost visibility from your launch day,” an e -mail from Steam allegedly read.
While the daily deal is nice, it seems that the team is ready to just put the whole story behind it. In a final note on the Reddit post, they noted that they have started a new project because it is “financially impossible” to continue to patch their game, and to move on is really the only thing they can do.
“Have a nice day everyone, can manage to be better for you,” the post ended.
It is ultimately an isolated incident, although one with extensive effects that cannot be corrected.
