Marvel Rivals addresses issues with fake bans

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Summary

  • NetEase fixes false bans affecting Marvel Rivals players who use compatibility layers legitimately.

  • A Marvel Rivals community manager addresses ban issues on Discord and apologizes for wrongful bans.

  • The studio has compiled information from these false flag bans and has tweaked the system to hopefully prevent more from happening.

Marvel Rivals confirms the recent fake wave bans affecting some players, which have now been identified and fixed by NetEase. After a successful beta session earlier in 2024, the long-awaited multiplayer shooter Marvel Rivals has quickly become a huge hit for NetEase, with Season 1 just around the corner.

Alongside a constant flow of new content, the hot start for Marvel Rivals was helped by the fact that the game launched with minimal issues, allowing fans to log in and start playing right away. Compared to other games in the genre, a smooth launch is not always guaranteed Overwatch 2 suffered significant server and login issues on launch day. However, Marvel Rivals has not been free of problems, with some players recently encountering suspensions for seemingly no reason.

Marvel Rivals Triple Kill with Iron Man

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Marvel Rivals players get incredible triple death with Iron Man

With the help of a teammate, a Marvel Rivals player turns what appeared to be a missed attack into an incredible triple death while playing Iron Man.

Cheats in games like Marvel Rivals remains a high-priority issue, with studios devoting a lot of time and resources to removing those who try to circumvent the rules. However, in the case of Marvel Rivals, some players using compatibility layer programs like CrossOver have recently been targeted and flagged as cheaters by the system, resulting in bans. Compatibility layer programs are used to allow players to run the game on unsupported operating systems, and due to the recent wave of bans, many have reported these false bans to NetEase.

Marvel Rivals addresses recent issues with fake bans

In a post on the official Marvel Rivals Discord channel, one of the community managers addresses the recent ban issues and apologizes to those affected. Users who used compatibility layer programs legitimately were falsely flagged as cheaters and have since been suspended. NetEase has also identified the reasons behind these false flags and has adjusted its systems behind the scenes to prevent future issues like this from happening again. For Marvel Rivals players who believe they have been wrongly reported and banned should appeal to the customer support team via the in-game menus or from Discord.

The fake ban issue isn't the only controversy currently affecting the game, either Marvel Rivals players are unhappy with the use of bots. Basically players have found that after at least 2 losses they are placed in a bot lobby mixing real players and AI without specifically indicating anything. The discovery has divided many players, with some being okay with it as it appears to be limited to Quickplay matches, while others feel it detracts from competitive integrity.

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