Ex-Monitoring Director Jeff Kaplan has revealed that he left Snowstorm after being threatened with layoffs. The news of Kaplan's departure from the company rocked the gaming world back in 2021, and a lot has changed since then, including Microsoft's acquisition of the company and the debut of a second Monitoring game. Now, five years later, the former Blizzard developer has shed light on why he decided to step down after so long.
While Overwatch 2 faltered a bit at launch, it managed to grow beyond the shadow of its predecessor over time. Blizzard's genre-defining hero shooter has had a particularly strong showing in 2026, thanks to a big Monitoring rebranding effort that removed the “2” from the title, added new heroes, and reworked its approach to seasonal content. So far, the strategy seems to have paid off, but that doesn't mean it's always been easy for the series, and Kaplan has now offered a behind-the-scenes look at some of the conflict in Blizzard before the other Monitoring came out
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Former Overwatch director Jeff Kaplan left Blizzard over threats of termination
In a recent interview with Lex Fridman, Kaplan explained how a tense conversation with the company's then-CFO would ultimately lead to his departure at Monitoring and Blizzard 2021. Kaplan says he was called into the CFO's office and told Monitoring needed to make a certain amount of money in 2020 and then continue to reach a given revenue goal for each subsequent year, or Blizzard would lay off 1,000 people. In addition to the layoffs, the CFO reportedly told Kaplan that those firings would be on him, and that the threat “broke” Monitoring Director and drove him to hand in his resignation. According to Kaplan, that CFO is no longer at Blizzard, but the damage is done.
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Kaplan wouldn't be the last Blizzard employee to push back against the threat of layoffs. Year 2025, Monitoring developers unionized after years of controversy at the studio and, most notably, Microsoft's mass layoffs in 2024. Close to 2,000 Blizzard developers were let go during Microsoft's acquisition of the company, and layoffs like this are unfortunately common in the gaming industry, not just at Blizzard. Kaplan points out that the increasing involvement of investors puts more pressure on teams to deliver positive financial returns. While Kaplan primarily explained how this investor pressure affected development and content goals, it's easy to see how it could also increase the threat of layoffs if a game doesn't perform to the level some might expect.
While the termination ultimatum may have been the straw that broke the camel's back, Kaplan spoke at length about the failure of the Overwatch League. Blizzard finally shut down the Overwatch League in 2023, and now Kaplan explains how the competition was a huge resource drain, hindering the development of the other Monitoring. While the league started with “the best of intentions”, the team “over-marketed” it, attracting more investor attention, which in turn made it increasingly difficult to justify its rising expenses in comparison to the returns. It may not have been what drove Kaplan away from Blizzard, but the turmoil doesn't seem to have helped.
Kaplan says he “believed Overwatch 2” and believed in the league, but between the mistakes in development and the ultimatum from the CFO, it reached a point where the designer no longer wanted to be part of the company. The ex-Monitoring The director leaves behind a legacy of significant contributions to Blizzard during his 19-year tenure, and now he's turned his sights on The Legend of Californiathe debut game from his new indie studio, Kintsugiyama. Monitoring has largely rebounded from recent lows, too, though it's not the repeat of the game Kaplan says he envisioned.
- Released
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August 10, 2023
- ESRB
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Teen/Violence, Blood, Mild Language, Tobacco Use, User Interact, In-Game Purchases (Includes Random Items)